Get a Free Quote for Your Furnace Replacement Today
Whether your furnace is short-cycling, making odd sounds, or already out — we’ll come out, size the right replacement, and give you a written quote.
We come out, size your furnace right, and give you a written estimate before any work begins. Up to $1,500 rebate + 0% for 36 months financing available.
Same-day estimates available — call before noon.
Request Your Free Estimate
Leave your number and we’ll call within 15 minutes to schedule.
Or call us now: (434) 505-4780
“The Otter Guys recommended a lower cost unit, did an installation in one day, AND got it done before Christmas. Very happy to have heat again.”
Why Charlottesville homeowners choose The Otter Guys
65+ years of HVAC installs in Central Virginia
Since 1960, we’ve installed thousands of HVAC systems across Charlottesville, Crozet, Earlysville, Ruckersville, and surrounding areas. We know the housing stock — older homes with retrofit ductwork, new construction load calcs, additions that need zoning.
We size the system, not the sale
Most HVAC quotes are based on what was already there. We assess your home’s performance and ductwork — square footage, insulation, windows, duct condition — and recommend the right size for your home. An oversized system short-cycles and wears out. An undersized one runs constantly. We get it right the first time.
Up to $1,500 rebate, 0% for 36 months, no surprise charges
You see the full system price before we order anything. Our rebate of up to $1,500 (on full system replacements) comes off the install. 0% financing for 36 months is approved in about 2 minutes. No commission-based salesperson, no upsells in the middle of the job.
10-Year Parts + 1-Year Labor Warranty
On all new HVAC system installations
Licensed & Insured
VA License #2705181379
BBB A+ Rated
Accredited business
Charlottesville’s Finest
Gold Award 2023–2025
Signs it’s time to replace your furnace, not repair
Furnace Is 15+ Years Old
Most gas furnaces last 15–20 years. Past 15, efficiency drops and the heat exchanger gets fragile. Replacement now usually pays back in energy savings within 5-7 years.
Cracked Heat Exchanger Risk
Older furnaces develop cracks in the heat exchanger that can let carbon monoxide into your home. Once we find one, replacement is non-negotiable for safety.
Yellow or Flickering Pilot Flame
A gas furnace should burn with a steady blue flame. Yellow, flickering, or noisy combustion means the burners are failing or the heat exchanger is compromised.
Heating Bills Climbing Each Year
A failing furnace works harder to deliver less heat. If your gas bill has crept up 20–30% with no change in usage, the system is losing efficiency.
AFUE Under 80%
Older furnaces run at 60–80% AFUE (efficiency). New high-efficiency models hit 95–98%. The difference shows up directly on your gas bill every winter.
Frequent Repair Calls
Two or more service calls in the last 12 months means the system is failing piece by piece. We’ll tell you honestly when one more repair makes sense and when to stop spending.
Trusted by 6,000+ Charlottesville homeowners
“Michael was fantastic, taking time to thoroughly assess my HVAC system as well as follow up on other home issues that he helped me identify. Great service and staff and I will be continuing to use the Otter Guys in the future!”AJ M. Google Review
“The technician Devin was great to work with, he was very knowledgeable of the installation. Very friendly. And a great person to work with. Great company to work with, highly recommend them. And I ended up buying a yearly maintenance plan also.”Danny Mitchell Google Review
“Overall, we have had a great experience with the Otter Guys. Before having work done, we got three quotes for the work needed, and The Otter Guys price estimate was unbeatable. We had a full HVAC replacement and ductwork added/modified in our home. They were courteous, efficient, and communicative during the whole process, and they have been great with follow-up maintenance/tune-ups. We would definitely recommend their services to others.”Rebecca P Google Review
Here’s exactly what happens when you call
Free in-home estimate
A Comfort Advisor comes to your home, measures the space, checks your ductwork, and calculates the right system size for your home. You see the numbers — load, sizing, options. No pressure, no commission-driven upsells.
Your options and pricing
You get a written estimate with 2-3 system options at different price points. We explain the tradeoffs — efficiency, warranty, brand. You choose. We apply the rebate of up to $1,500 (on qualifying full system replacements) and walk you through 0% financing for 36 months if you want it. No surprise costs added later.
Installation
Most installs are done in 1 day for AC, furnace, or heat pump replacements. Larger projects with new ductwork or zoning take 2-3 days. We protect your floors, haul away the old system, and test everything before we leave. We don’t collect the final payment until the system is running and you’re satisfied.
Furnace going? Replace it before the coldest week hits.
Failing furnaces almost always quit on the coldest night — when emergency service costs the most and your family is bundling up. A free in-home estimate now lets you replace on your timeline. Written estimate, no obligation.
Frequently Asked Questions
Furnace-only replacement in Charlottesville typically runs $4,500 to $8,500. Full HVAC system replacements (furnace + AC, or full heat pump conversion) typically start at $12,000+. The big factors are AFUE rating, fuel type, ductwork condition, and whether you’re replacing the AC side too. Our rebate of up to $1,500 applies only to full system replacements.
We’ll inspect your ductwork during the in-home estimate and tell you honestly what’s needed. If we find leaks or sizing issues, we’ll explain the options — sealing, modifying, or replacing problem sections — and quote each option in writing. Mini split installs skip ductwork entirely.
Standard policies don’t cover replacement due to age or normal wear. They sometimes cover damage from a sudden event (fire, flood, lightning strike). Some homeowners have separate equipment-breakdown coverage. We can document the failure if you want to file a claim.
We offer 0% financing for 36 months as our headline promotional option. We also offer longer financing terms of 5 to 15 years — we tailor the term to the monthly payment you’re comfortable with. Most homeowners are approved in about 2 minutes through our financing partner. We walk through your exact monthly payment at the free estimate. Plus our Otter Guys rebate of up to $1,500 (on full system replacements) comes off the total before financing.
Most AC, furnace, or heat pump replacements are completed in 1 day. Larger projects — new ductwork, zoning, multi-zone mini splits — take 2-3 days. We give you a specific timeline with your written estimate so you can plan around it. We protect your floors and haul away the old system at no extra charge.
Whatever’s going on with your heating or cooling, we’ve seen it before. Over 65 years, we’ve helped thousands of Central Virginia homeowners replace systems that were on their last legs and turn their homes back into the comfortable place they’re supposed to be. You don’t have to figure this out alone.