Professional Plumbing Services in Charlottesville, VA
Leaky pipe? Clogged drain? No hot water? We’re on it.
Same-day service. Upfront pricing. A written estimate before any work starts.
Most repairs are done the same day you call.
Schedule Your FREE Plumbing Inspection / Estimate Today!
Leave your number and we’ll call within 15 minutes to schedule.
Or call us now: (434) 505-4780
Otter Guys Plumbing was great to work with. Communication was clear from the start, letting us know specific arrival times and direct communication from the plumbers themselves when they were on the way. When Ty and Don arrived, they were kind and easy to interact with. They took the time to communicate clearly through every step: diagnosing the problem, explaining what was going on, what the potential issues were, and what needed to happen moving forward. They educated us about the situation instead of just telling us what to do. Pricing was communicated clearly the whole way through. Everything felt transparent and straightforward, and we didn’t feel pressured to do more than was necessary, like we’ve felt with other contractors.
Why Charlottesville homeowners choose The Otter Guys
65+ years of plumbing expertise in Charlottesville
Since 1960, we’ve been Charlottesville’s go-to plumber — from leaky faucets to full sewer replacements. Three generations of family ownership, one standard of work. Whatever’s going on with your plumbing, we’ve seen it and fixed it before.
Full-service plumbing under one roof
Drains, water heaters, sewer lines, water lines, gas lines, fixtures — we handle it all. One company, one truck, one technician who can diagnose your problem and fix it the same day in most cases. No bouncing between specialists.
Upfront pricing — know the cost before we start
Your technician diagnoses the problem and gives you a written estimate before any work begins. You see the price, you decide. No surprises, no hidden fees, no pressure.
Satisfaction Guaranteed
On every job, every time
Licensed & Insured
VA License #2705181379
BBB A+ Rated
Accredited business
Charlottesville’s Finest
Gold Award 2023–2025
Plumbing Services
Sewer Line Repair & Replacement
Camera inspections, trenchless repair, traditional excavation, and full line replacement.
Water Heater Repair & Installation
Tank and tankless — repair, replacement, and new installation. Same-day diagnosis.
Drain Cleaning & Unclogging
Clogged sinks, showers, toilets, and floor drains. Hydro jetting for stubborn clogs.
Water Line Repair & Replacement
Leak detection, section repair, and full line replacement with minimal yard disruption.
Gas Line Services
Gas leak detection, repair, and new installation. Licensed for all residential gas work.
General Plumbing & Fixtures
Faucets, toilets, garbage disposals, water softeners, hose bibs, and shut-off valves.
Trusted by 6,000+ Charlottesville homeowners
“Really really great service. I felt seen and like they were going to make sure I was fully taken care of. I had been told they were a great experience, and now have my own story to back it up.”Christy Scott Google Review
“Scott was very pleasant, efficient and showed concern for our safety. He not only made sure we had running water throughout the house but that we were able to get my car out of the driveway before he left. Scott treated us more like family rather than just a paying customer.”Sharon O’Neill Google Review
“Highly recommend. Lee and Dwayne are really professional and have a love for what they do. Will use them forever.”John Mawyer Google Review
Here’s exactly what happens when you call
We come to you
A licensed plumber arrives at your home, inspects the problem, and gives you a clear explanation of what’s going on — plus a written estimate before any work starts.
Your options and pricing
Your technician explains what needs to be done and walks you through your options. You get a written estimate before any work starts. No pressure — it’s your call.
The fix
Once you approve, we get to work. Most standard plumbing repairs are completed the same day. We clean up when we’re done and make sure everything is working.
Plumbing Problems Get Worse, Not Better. Get Your Free Estimate Today.
A drip becomes a leak. A slow drain becomes a backup. A small problem today becomes an expensive emergency tomorrow. Call now for a free estimate — you’ll know exactly what’s going on and what it costs to fix before we do anything.
Frequently Asked Questions
It depends on the job. A basic repair like a faucet replacement or toilet fix typically runs $175 to $400. Drain and sewer clearing ranges from $300 to $2,000 depending on the clearing method. Larger jobs like water heater replacement run $2,000–$6,000. Your technician gives you a written estimate with exact pricing before any work starts — no surprises.
We handle all residential plumbing — drain cleaning, sewer line repair and replacement, water heater repair and installation, water line repair and replacement, gas line services, fixtures, garbage disposals, water softeners, and more. If it involves water or gas in your home, we do it.
Yes. We offer same-day service for urgent plumbing problems. Call us before noon and we can usually get a technician to your home the same day. For after-hours emergencies, call (434) 505-4780 and follow the prompts.
Yes. We offer financing plans from 5 to 15 years with approvals in as little as 2 minutes. Your technician can walk you through payment options during your appointment, so you can get the repair done without paying the full amount upfront.
For most calls placed before noon, we can have a technician at your home the same day. We serve Charlottesville, Albemarle County, and the surrounding Central Virginia area. When you call, we’ll give you a specific arrival window — not a vague “sometime today.”
Not sure what’s going on with your plumbing? That’s exactly why we’re here. We’ve been Charlottesville’s plumber since 1960 — three generations of family ownership, one standard of work. Call today for a free estimate. You’ll get upfront pricing before we do anything.