Plumbing Problem? We Can Be There Today.
Looking for a plumber near you? We serve Charlottesville, Crozet, Waynesboro, Staunton & the entire 60-mile area — with same-day service for most calls.
We give you a written estimate before any work starts — no surprises. Same-day service available for most repairs.
Serving Charlottesville since 1960.
Schedule Your FREE Plumbing Estimate Today!
Leave your number and we’ll call within 15 minutes to schedule.
Or call us now: (434) 505-4780
Otter Guys Plumbing was great to work with. Communication was clear from the start, letting us know specific arrival times and direct communication from the plumbers themselves when they were on the way. When Ty and Don arrived, they were kind and easy to interact with. They took the time to communicate clearly through every step: diagnosing the problem, explaining what was going on, what the potential issues were, and what needed to happen moving forward. They educated us about the situation instead of just telling us what to do. Pricing was communicated clearly the whole way through. Everything felt transparent and straightforward, and we didn’t feel pressured to do more than was necessary, like we’ve felt with other contractors.
Why homeowners near Charlottesville choose The Otter Guys
We actually serve your area — not a generic dispatch center
Our plumbers are based in Charlottesville and serve a 60-mile radius — Crozet, Waynesboro, Staunton, Palmyra, Ruckersville, and everywhere in between. When you call, you get a local technician who knows the roads and can be at your door today.
Full-service plumbing under one roof
Drains, water heaters, sewer lines, water lines, gas lines, fixtures — we handle it all. One company, one truck, one technician who can diagnose your problem and fix it the same day in most cases. No bouncing between specialists.
Upfront pricing — know the cost before we start
Your technician diagnoses the problem and gives you a written estimate before any work begins. You see the price, you decide. No surprises, no hidden fees, no pressure.
Satisfaction Guaranteed
On every job, every time
Licensed & Insured
VA License #2705181379
BBB A+ Rated
Accredited business
Charlottesville’s Finest
Gold Award 2023–2025
Common Plumbing Problems We Fix Same Day
Sewer Line Repair & Replacement
Camera inspections, trenchless repair, traditional excavation, and full line replacement.
Water Heater Repair & Installation
Tank and tankless — repair, replacement, and new installation. Same-day diagnosis.
Drain Cleaning & Unclogging
Clogged sinks, showers, toilets, and floor drains. Hydro jetting for stubborn clogs.
Water Line Repair & Replacement
Leak detection, section repair, and full line replacement with minimal yard disruption.
Gas Line Services
Gas leak detection, repair, and new installation. Licensed for all residential gas work.
General Plumbing & Fixtures
Faucets, toilets, garbage disposals, water softeners, hose bibs, and shut-off valves.
Trusted by 6,000+ homeowners across Central Virginia
“Really really great service. I felt seen and like they were going to make sure I was fully taken care of. I had been told they were a great experience, and now have my own story to back it up.”Christy Scott Google Review
“Scott was very pleasant, efficient and showed concern for our safety. He not only made sure we had running water throughout the house but that we were able to get my car out of the driveway before he left. Scott treated us more like family rather than just a paying customer.”Sharon O’Neill Google Review
“Highly recommend. Lee and Dwayne are really professional and have a love for what they do. Will use them forever.”John Mawyer Google Review
Here’s exactly what happens when you call
We come to you — free
A licensed plumber arrives at your home, inspects the problem, and gives you a clear explanation of what’s going on. No charge for the visit, no obligation to repair — because we’d rather earn your trust before we earn your business.
Your options and pricing
Your technician explains what needs to be done and walks you through your options. You get a written estimate before any work starts. No pressure — it’s your call.
The fix
Once you approve, we get to work. Most standard plumbing repairs are completed the same day. We clean up when we’re done and make sure everything is working.
Plumbing Problems Don’t Wait — Get Your Free Estimate Today
Whether you’re in Charlottesville, Crozet, Waynesboro, or anywhere in between — we can have a licensed plumber at your door today. A small problem left alone becomes an expensive emergency. Call now for a free estimate.
Frequently Asked Questions
We serve Charlottesville, Albemarle County, and a broad area of Central Virginia — including Crozet, Waynesboro, Staunton, Palmyra, Ruckersville, Fluvanna, Louisa, and many more communities within about 60 miles. If you’re unsure, call us at (434) 505-4780 and we’ll confirm right away.
For most calls, yes — we can have a licensed plumber at your home the same day, often the same morning if you call early. When you call, we give you a specific arrival window — not a vague “sometime today.” We dispatch from Charlottesville, so local calls are often fastest.
The estimate is free — your first visit costs you nothing. Your technician diagnoses the problem and gives you a written estimate before any work begins. A basic repair like a faucet replacement or toilet fix typically runs $175–$400. Larger jobs like water heater replacement or sewer line repair are priced specifically for your situation before any work starts.
We handle all residential plumbing — drain cleaning, sewer line repair and replacement, water heater repair and installation, water line repair and replacement, gas line services, fixtures, garbage disposals, water softeners, and more. If it involves water or gas in your home, we do it.
Yes. We offer financing plans from 5 to 15 years with approvals in as little as 2 minutes. Your technician can walk you through payment options during your appointment, so you can get the repair done without paying the full amount upfront.
Yes — those are some of our most common calls. Running toilet, dripping faucet, garbage disposal, shower valve, hose bib — we handle all of it. We can usually be there the same day, and your first visit is always free with a written estimate before any work starts.
We’ve been your neighbors’ plumber since 1960. Whatever the problem — clogged drain, leaky pipe, broken water heater — call for a free estimate and you’ll know exactly what’s going on before we touch anything. The Otter Guys cover a 60-mile radius from Charlottesville — Crozet, Waynesboro, Staunton, Palmyra, Ruckersville, and beyond. Call (434) 505-4780 today.