4.9 Stars | 6,000+ Reviews | Licensed & Insured Since 1960

Failing Pipes? Get a Free Repipe Estimate Today.

Staring down rusty water, leak after leak, or a quote to replace every pipe in the house? Take a breath.

We assess every line, show you exactly what’s failing, and give you a flat, written estimate before any work begins — no surprise overages.

We keep the disruption to a minimum and give you a clear timeline before we start. Same-day estimates available — call before noon.

Call (434) 505-4780

Request Your Free Estimate

Leave your number and we’ll call within 15 minutes to schedule.

Or call us now: (434) 505-4780

Otter Guys Plumbing was great to work with. Communication was clear from the start, letting us know specific arrival times and direct communication from the plumbers themselves. When Ty and Don arrived, they were kind and easy to interact with. They took the time to communicate clearly through every step: diagnosing the problem, explaining what was going on, what the potential issues were, and what needed to happen moving forward. They educated us about the situation instead of just telling us what to do. Pricing was communicated clearly the whole way through — everything felt transparent and straightforward, and we didn’t feel pressured to do more than was necessary. Overall, it was an honest, professional experience, and I would absolutely recommend them.

David P.
Google Review
Two Otter Guys technicians standing with their branded service van

Why Charlottesville homeowners choose The Otter Guys

Otter Guys technician walking up to a Charlottesville home

65+ years repiping Charlottesville homes

Since 1960, we’ve replaced failing pipe across Central Virginia — polybutylene, Quest, galvanized, corroded copper, you name it. Whatever your home was plumbed with and however it’s failing, we’ve repiped it before.

One flat price, upfront — financing available

You get a detailed, written estimate before any work begins, and the price we quote is the price you pay — no surprise overages mid-job. Need to spread it out? We offer 5–15 year financing, most homeowners approved in about 2 minutes.

Minimal disruption — your home stays livable

We work to keep your water off for as little time as possible, and we make as few, as small drywall cuts as possible — and patch them when we’re done. You stay in your home; we keep the mess contained.

10-Year Warranty

On all whole-house repipes

Licensed & Insured

VA License #2705181379

BBB A+

BBB A+ Rated

Accredited business

GOLD

Charlottesville’s Finest

Gold Award 2023–2025

Signs your home may need a repipe

Polybutylene or “Quest” Pipe

Grey, blue, or black plastic pipe installed roughly 1978–1995. Polybutylene fails from the inside out and is effectively uninsurable — most homeowners repipe before it bursts, not after.

Galvanized or Corroded Pipe

Old galvanized steel pipe rusts and scales shut from the inside, choking your water pressure and shedding rust into your water. Once it’s corroding, patching one section just moves the next failure down the line.

Recurring or Multiple Leaks

One pinhole leak is a repair. A second, then a third, means the pipe itself is at the end of its life. When you’re patching leaks every few months, a repipe usually costs less than the next year of emergency calls.

Rusty or Discolored Water

Brown, yellow, or metallic-tasting water — especially first thing in the morning — points to corroding pipe walls. If it’s coming from multiple fixtures, the problem is the piping, not a single fixture.

Low Water Pressure Throughout the House

When pressure is weak at every faucet (not just one), the most common cause is mineral buildup and corrosion narrowing aging pipe. Replacing the pipe restores full flow.

Pipes Older Than the Plumbing’s Lifespan

Homes plumbed before the mid-1990s often have pipe at or past its rated life. If you’re renovating, selling, or just tired of waiting for the next failure, a planned repipe beats an emergency one.

Same-Day Repipe Estimates Available

Failing pipe gets worse and more expensive. Call now and we’ll get a technician to your home to give you a flat-price estimate.

Call (434) 505-4780

Rated 4.9 Stars Across 6,000+ Google Reviews

“The Otter Guys were recommended to me by a trusted contractor for a major water leak that turned out to be an outflow problem. The Otter Guys found the problem and brought necessary equipment the following day, clearing the system and restoring normal function. Dylan Harris was especially helpful, explaining the problem and cost options clearly and in terms I could understand. He answered all my questions with knowledge and expertise.”
Vivian D. Google Review
“Really really great service. I felt seen and like they were going to make sure I was fully taken care of. I had been told they were a great experience, and now have my own story to back it up.”
Christy S. Google Review
“Scott was very pleasant, efficient and showed concern for our safety. He not only made sure we had running water throughout the house but that we were able to get my care out of the driveway before he left. Scott treated us more like family rather than just a paying customer.”
Sharon O. Google Review

Here’s exactly what happens when you call

1

In-home assessment

A technician inspects your accessible plumbing, identifies the pipe material, and finds where it’s failing. You’ll see what we see — no guessing, no scare tactics.

2

Your flat price and options

Your technician walks you through what we found, your repipe options (PEX or copper), and one flat, written price for the whole job. Whole-house repipes in Charlottesville typically run $6,500–$15,000+ depending on home size, pipe runs, and material — and financing is available if you want to spread it out. No pressure — it’s your decision.

3

The repipe

Once you approve, we schedule the work — backed by our 10-year warranty, in writing. We give you a clear timeline up front, work to restore your water as quickly as possible, make the fewest, smallest drywall openings we can, pressure-test the new system, and patch the openings before we leave.

Pipes failing? Get a flat-price repipe estimate — free.

Failing pipe doesn’t get better — poly-B and galvanized fail faster the longer you wait, and leaks multiply. An in-home estimate is free, and you’ll walk away knowing exactly what your repipe costs, in writing, with no obligation.

Call (434) 505-4780
Free in-home estimate
Flat upfront price — no surprise overages
Minimal disruption — home stays livable
5–15 year financing

Frequently Asked Questions

Whatever your pipes are made of and however they’re failing, we’ve repiped it before. We’ve been replacing Charlottesville’s plumbing since 1960, and we’ve helped thousands of your neighbors trade leaks and rusty water for a system they don’t have to think about. You don’t have to figure this out alone.

Call (434) 505-4780